All orders are processed within 48 hours Monday - Friday 8am - 5pm.
our delivery method is door to door courier for normal delivery 2 – 5 days or overnight courier delivery.
As soon as we dispatch your parcel we will provide you with tracking number, link to track your parcel as well as the relevant details of the courier company.
The rate charged for the courier fee is based on your location and town of delivery and visible on each listing on the payment and shipping page.
Exchanges and Refunds
Unwanted products must be returned unused and in good condition. You must take care to ensure that the product is properly packaged so that it will not be damaged while in transit. If the product is found to be used beyond what it takes for you to reasonably inspect it or damaged, then we may reject a refund. So, if you wish to return any non-defective product delivered to you for a refund as aforesaid, please do not remove the product from its original packaging and/or use or wear the Product.
Please note that if you change your mind about a product that you have received (Change Of Heart), the following will apply:
Full Refund, less Initial Courier costs