We have a flat shipping rate of only R79 per order unless indicted otherwise on some specific products.
Where possible , all orders placed and paid for on a weekday before 10h00 will get processed the same day for shipping. All orders are processed on business days only.
We use a standard courier delivery service to your door for most of our orders unless indicted otherwise on some specific products. Unfortunately no collections allowed.
All our products have a 7 day money back guarantee. If you are not entirely happy with your purchase, simply return the item (unused and damage free) with all of it's original packaging to us. No questions asked!! Simply contact us and we'll arrange it all! Once we receive the item back into our store, we will do a full refund if we are satisfied that the item is unused, damage free and has all the original packaging.
Our electronic items all carry a 6 months supplier warranty. If your item is faulty within this 6 months time period(but outside of the first 7 days of purchase), we will have the item collected. Once received, we will have the supplier assess the item and give us feedback. Once the supplier has contacted us, we will relay the next step to you. The supplier has the discretion to either repair, replace or refund the item, given it is still within the 6 months supplier warranty. If an item is faulty and the warranty has lapsed, DandaShop will not be held responsible for repairing, replacing or refunding the item. As a value added service, we could arrange for the item to be collected and assessed by the supplier. This cost will be for the customer's own account.