We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
1. Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal
information which is provided by you from time to time. Our primary goal in
doing so is to provide you a safe, efficient, smooth and customized experience.
This allows us to provide services and features that most likely meet your
needs, and to customize our Website to make your experience safer and easier.
More importantly, while doing so we collect personal information from you that
we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
frequently during a session. Cookies can also help us provide information that
is targeted to your interests. Most cookies are "session cookies,"
meaning that they are automatically deleted from your hard drive at the end of
a session. You are always free to decline our cookies if your browser permits,
although in that case you may not be able to use certain features on the
Website and you may be required to re-enter your password more frequently
during a session.
If you choose to buy on the Website, we collect information about your buying behaviour.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you
request. To the extent we use your personal information to market to you, we
will provide you the ability to opt-out of such uses. We use your personal
information to resolve disputes; troubleshoot problems; help promote a safe
service; collect money; measure consumer interest in our products and services,
inform you about online and offline offers, products, services, and updates;
customize your experience; detect and protect us against error, fraud and other
criminal activity; enforce our terms and conditions; and as otherwise described
to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or
income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.
4. Sharing of personal information
We may share personal information with our other corporate
entities and affiliates. These entities and affiliates may market to you as a
result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
5. Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. SellSA.co.za is not responsible for the privacy practices or the content of those linked websites.
6. Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
The importance of security for all personally identifiable information associated with our guests is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, sellsa.co.za cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. When credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption. SSL is a coding system that lets your browser automatically encrypt, or scramble data before you send it to us.
Your SellSA.co.za account is password protected so that only you can access it and view the member information relevant to the account. We recommend that you do not divulge your password to anyone. SellSA.co.za will never ask you for your password in an unsolicited phone call or e-mail. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information.
We provide all users with the opportunity to opt-out of
receiving non-essential (promotional, marketing-related) communications from us
on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all SellSA.co.za lists and newsletters, please e-mail us on firstname.lastname@example.org
8. Advertisements on SellSA.co.za
We use third-party advertising companies to serve ads when
you visit our Website. These companies may use information (not including your
name, address, email
address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
9. Your Consent
By using the Website and/ or by providing your information,
you consent to the collection and use of the information you disclose on the