Your #1 Online Boutique for Baseball Caps, Snapback Caps and Custom-made caps for your Brand.
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ZARCAPS
ZARCAPS
ZARCAPS (Opened on Aug 17, 2018)

0.0 out of 5

ZARCAPS is a Premium Headwear Outlet that sells the Best Quality Brands in Baseball ,Snapback Caps and Truck Caps from all over the world. We can design and customise Baseball,Snapback Caps and morr.#BaseballCaps,SnapbackCaps,#TruckerCaps,#Hats

ZARCAPS's Shop Policies

Shipping

We are proud to offer FAST DOMESTIC COURIER all over the country. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in South africa.

How do we Courier packages?

Packages from our warehouses will be Couriered Overnight using DSV

Do we ship worldwide?

Yes. We can Ship around the world at an International Postal services rate, However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does courier take?

Courier time varies by location. These are our estimates:
Location *Estimated Shipping Time
South Africa 3 Business days

Do you provide tracking information?

Yes, you will receive an email that contains your tracking information once it has been issued by DSV. If you haven’t received tracking info within 2 days, please contact us.

My tracking says “no information available at the moment”.

For some courier companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 2 business days ago and there is still no information on your tracking number, please contact us.

Refunds Exchanges

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time 5 days not including 1 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of zarcaps (i.e. delayed by a natural disaster).
Other exceptional circumstances outside the control of zarcaps

*You can submit refund requests within 1 days after the guaranteed period for delivery 3 days has expired. You can do it by sending a message to us.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Last updated Oct 15, 2018