7 Days Return Back Policy
7 Days Cancellation Policy
Shippment And Pickup
Needle depth: 0.25mm-2.5mm.
Needle length caution: 0.25mm - 0.5mm for eyes and face, 0.5mm - 1.0mm for face, neck and d collet and 1.0mm - 1.5mm for body.
Upwards of 2.0mm - 2.5mm is for professional use only.
The box comes with 2 x 12 pin needle cartridges.
Import safety information for all users:
- You buy and use any length derma pen entirely at your own risk.
- You can damage your skin or cause infection:
- If used incorrectly or too aggressively.
- If not sterilized properly before each use.
- If used on more than one person.
- If used with a needle length longer than 0.25mm on the delicate eye area.
- If used with needle length longer than 0.5mm - 1.0mm on the face and neck area.
Important for Derma Pen users:
The derma pen functions on a vibratory and up-and-down motion and must, therefore be used with caution.
The derma pen should be used with a serum or functional gliding gel to ensure smooth needling.
The derma pen should be held securely and allowed to glide over the skin without exerting excessive pressure, and without hastily gliding over the skin.
Gliding the derma pen over the skin too fast and with too much pressure, may cause scratching, damage and scarring.
Do not use at home at a set of more than 0.25mm on the under-eye area.
0.25mm - 0.5mm derma pen setting is ideal for weekly face and neck exfoliation if used with a functioning gliding gel or serum.
Disposable needle cartridges are provided in sterile sealed packs, and should not be re-used.
What's in the box
1 x Dr.Pen E30 Gold (Wireless)
1 x Charging Cable
1 x Manual
Please note we do not allow off site payment methods such as direct EFT. All payments should be made through Sell-SA
One Courier fee. Shop to your hearts content and only pay one fee for delivery. Normal delivery period is 5 to 7 working days. We do not offer shipment outside of South Africa. All items shall be packaged according to the nature of the item. We do not accept responsibility for any damage incurred by courier. Should you wish to insure your parcel please advise accordingly. Payment for courier made in advance. We do not deliver personally. Goods can be collected once payment clears into our account.
In order to be eligible for a refund, you have to return the product in it's original packaging within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. The funds will be refunded to the original payment method you've used during the purchase.
Note that a no refund or exchange policy will apply to certain items eg. skincare tools, makeup and products. If uncertain please enquire.
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