On-Sale: Adult Face Shields (While Stock Last!)

Delivery Policy

Lead time: 2-5 days dependent on the product. Some items can be overnight delivery. There's a tracking number that will be provided to you.

Refund Policy

A Certain Style Return Policy
If you've changed your mind about a purchase made we will happily provide an exchange or refund provided that the product is returned to us with a receipt within 30 days of purchase and the product is in its original condition.

Faulty products
With Proof of Purchase:
If the product you buy from A Certain Style is faulty then we will cheerfully refund the purchase price, exchange or repair the product. For some high-value items, A Certain Style reserves the right to have the product assessed for acceptable quality prior to providing you with a suitable remedy. For products that cannot be assessed in-store, we will arrange for the product to be sent to the manufacturer (or relevant repair agent) for assessment.

It may be more convenient for you to liaise with the manufacturer directly (which may be more time-efficient). You certainly have that option. Our service desk staff are happy to provide you with their relevant contact details to assist you.

To make a claim under our Returns Policy, you must return the item by contacting A Certain Style and arranging drop off. Any cost incurred for dropping this off will be borne by you.

Without Proof of Purchase:
If you do not have proof of purchase and you wish to return a faulty or defective product, we will, at our option, track your order and payment. Where applicable, products may be returned to the manufacturer for repair or exchange, or we may reimburse you the purchase price in the original payment method.