Shop Description

Welcome to Home Goods

At Home Goods, we believe that every house should feel like a home. That's why we offer a wide range of quality home products that cater to all your needs. From cozy bedding and stylish furniture to practical kitchenware and unique décor, our curated collection is designed to bring comfort, style, and functionality to every room in your home. Discover the perfect pieces to complement your lifestyle and make your space truly yours at Home Goods.

Payment Policy

At Home Goods, we are committed to providing you with a seamless shopping experience. To ensure the smooth processing of your orders, please review our payment policy below:

Payment Methods: We accept payments via bank transfer, credit card, and other approved payment methods listed on our website.

Order Confirmation: Orders will be processed once payment has been confirmed and reflected in our bank account.

Processing Time: After payment confirmation, please allow [insert number] business days for your order to be processed and prepared for shipment.

Payment Confirmation: An email confirmation will be sent to you once payment has been received and your order is being processed.

Delays: If payment is not received within 3 days of placing your order, the order may be canceled.

Contact Information: For any payment-related inquiries, please contact our customer service team at [email protected] or 0834460330.

We appreciate your understanding and cooperation.

Delivery Policy

At Home Goods, we aim to provide reliable and timely delivery for all your home essentials. Below is our delivery policy to ensure a smooth and hassle-free experience:

Standard Shipping
Delivery Time: Typically takes 15 to 45 working days.

Tracking: All packages are tracked, allowing you to follow your order's progress from dispatch to delivery.

Cost: Economical, but delivery times may vary.

Premium Shipping
Delivery Time: Usually takes 7 to 15 working days.

Tracking: Enhanced tracking features for faster and more reliable delivery.

Cost: More expensive than standard shipping, but ensures quicker delivery times.

General Policies
Refund Eligibility: If your package isn't delivered within 50 days after shipment, you are eligible to apply for a refund. If the package eventually arrives later, you can keep it without any need for returns.

Order Tracking: You can track your order by logging into your Home Goods account, navigating to "My Orders," and selecting the order to view tracking details.

We strive to ensure your shopping experience with Home Goods is as seamless as possible. For any questions or concerns regarding your order, please contact our customer service team at [email protected] or 0834460330.

Refund Policy

At Home Goods, we strive to ensure your satisfaction with every purchase. Our refund policy is designed to protect you and make the return process straightforward.

Buyer Protection
We offer buyer protection, allowing you to request a refund if your item doesn't arrive, arrives damaged, or isn't as described. This protection lasts for 15 days from the moment you confirm receipt of your item.

Refund Eligibility
You can apply for a refund within 90 days of placing your order. Items covered by our buyer protection policy include most products, except personalized/custom-made items, perishable items, and items unsuitable for return due to hygiene or health reasons.

Return Process
If there's an issue with your item, please contact us first to resolve the problem. If an agreement cannot be reached, you can make a refund or return request through your Home Goods account.

Refund Timeline
Refunds can take 1-10 working days to process, depending on your original payment method. You can check the progress of your refund under the returns/refunds tab in your orders.

Return Costs
If you decide to return an item due to a change of mind, you will need to cover the return cost. If the item is defective, not as described, or the incorrect item was sent, we will cover the return cost.

Free Return
Some items offer a "Free Return" service, allowing you to return the item within 15 days of receiving it without explanation, as long as it's in perfect condition and in the original packaging.

We appreciate your understanding and cooperation.