ALL Deliveries is an estimate of 2 to 7 working days via The Courier Guy.
7 days exchange or refund policy:
We will refund or exchange most goods if you return them within 7 working days of purchase. A valid proof of purchase must be provided i.e Order number or proof of purchase of gift received. However, the goods must still be in their original condition and packaging and you may not have used them at all. (Any scratches, marks, damage etc. will void your eligibility for a refund).
Damage inspection: Should the product not be inspected within the packaging and in packaging imaging is provided, the product may count as used and it will therefor void the request for refund/exchange on damage.
*Please note that all orders must be inspected by the buyer upon delivery asap to avoid any disappointments. Our Returns/Exchange policy is valid from the delivery date.
All Products gets checked by the Exclusive Brands Warehouse in Gauteng before release of delivery.
Original packaging and Original condition, i.e.:
the security seal or shrink wrap is intact (if applicable)
it is unused and the price ticket (if applicable) is attached.
items with seals on them such as Hoverboards; Segways; electric cars; Tablets ect. will not be accepted back for return/exchange if the seal is broken. This will be regarded as an used item.
The product must be sent to us within 30 calendar days from your notice to us of your cancellation.
You are responsible for the return shipping costs of the product when you cancel your purchase.
Unwanted products must be returned unused.
The Customer must take care to ensure that the product is properly packaged so that it will not be damaged while in transit.
Unwanted goods for return/exchange:
If you indicated a particular purpose for which you intend using the goods and it is not suitable to your needs, you may return or exchange the goods within 7 working days after you purchased them if it turns out that the goods are not suitable for the purpose you anticipated.
Who We Are
We are a Exclusive Motor Sport PTY (LTD) T/A Exclusive Brands Online owned and operated Company which specializes in eCommerce and great online shopping experiences. We are located in the Beautiful Heart of Pretoria. The Company was started to provide people an simple, easy way to purchase quality products online and ship them directly to your door. We know our customers want quality products at affordable prices. We strive everyday to make that happen.