Shop Description

Hoyyah.com is an online e-commerce store that sells the latest in Mens, Womans & kids fashion, footwear and accessories. The hottest in fashion trends at affordable prices.
Your lifestyle destination shop with easy & secure payments.

There's something for everyone......

Payment Policy

We accept the following payments
- Sage Pay
- Payfast
- SID

Delivery Policy

Our products are usually shipped within 4-7 Business Days using door to door Courier services.

R100 Shipping/Courier cost will be levied on the total purchase price.

Ensure that you specify the correct Daytime Address as we are not responsible for the incorrect delivery address supplied.

We are not responsible for delayed delivery as a result from 3rd party services such as delivery services and/or any other factors not within our control

Please bear with us should you experience any delays whatsoever in delivery as we will ensure that the parcel gets delivered to you.

Refund Policy

Returns can only be done within 10 working days of Receipt of Order. Where we have not received a notification for a refund after the 10 working day period, we unfortunately will not be able to accept any refunds after the 10 working period has surpassed.
Where a customer has notified us by email for a refund. We will accept a refund and/or a return based on the following conditions:
1. Where goods have been incorrectly supplied. An example of this is where a customer orders goods and receives goods that are substantially different from what was ordered. The customer will be responsible for the return of the item at the customers own cost and the delivery fee paid for, will be deducted from the total refund amount. This can be waived by Hoyyah at its own discretion.
2. Where the goods sold are materially defective. Materially defective means that the goods are not suitable for the purposes for which they are made or designed and that the defect affects the usage of the item. Hoyyah reserves the right to inspect the goods once they have been returned, which inspection may take up to 10 working days, before offering the Consumer recourse on the matter.
3. Returns shall be processed for goods purchased from Hoyyah. Any such return shall only be accepted if the goods are in their original packaging, All tags are still attached, unused and the Consumer is able to provide a valid, dated proof of purchase.
4. Once the stock has been returned and a refund has been accepted by Hoyyah, payment of the refunded amount shall be made into the user or consumer’s account 7 to 14 working days days from date of approval of that refund.
All returns must be received within 10 Working days and can be couriered to the following address:
Hoyyah
54 Faan Street, Ridgeway, Johannesburg

To Read our full T&Cs you can copy and past the following link in your browser
https://www.hoyyah.com/refunds-returns-policy/

Additional Info

Please refer to our refunds & returns Policy

Seller Info

Should you require to contact us. Our contact details are enclosed:

Tel: 27820490544
E-mail Address: [email protected]
website Address: www.hoyyah.com