Shop Description

Whether you need personal products or promotional items, Cifer offers an extensive line of apparel, gifts, and headwear.

With over 3000 unique items, you are sure to find the perfect product to connect your brand to your customers or to yourself

Cifer, strive to provide our clients with a seamless Total-Solution by continuously striving for excellence and innovation.
Our goal is to make business convenient, simple and cost-effective for our clients, so that they can focus on what they do best, selling!

• Branding is available on request (optional)

Payment Policy

• We do not accept cash payments.
• We accept Mastercard / Visa and Debit cards (no Amex and Diners).
• We encourage online payments, via the payment portal. For your convenience, EFT’s Stock will only be released once proof of payment has been received and reflects in our bank account. Please ensure payment is made to the correct bank account to have your order processed without delay. Payments received from countries outside SA take between 4 - 7 working days to clear. Orders will only be released once payment has reflected.
• For orders over R50 000, COD clients will be required to pay a 50% deposit prior to Cifer processing an invoice.

Delivery Policy

Deliveries can be booked to destinations within South Africa only.
Orders will only be dispatched for delivery once all invoices booked on the same delivery are ready for collection. If there are branded orders on the invoices booked for the same all job cards on the invoices must be ready for collection before the order is dispatched for delivery. The lead time for unbranded orders is approximately 4 hours. Lead times for branded orders must be checked with your account manager.
COD clients: branded orders that include delivery on the invoice will only proceed once the invoice is paid in full (including the delivery cost) and all job cards are approved.
In cases where the delivery invoice is separate to the invoice/s being delivered, delivery will only take place once the delivery invoice is paid in full and the order/s being delivered are ready for collection. Payment for a delivery only invoice post orders being ready for collection may affect the delivery lead-time.
Should you require a guaranteed delivery date, please book your delivery accordingly, bearing in mind the total lead-time for the invoice/s you are couriering. Cifer will not be held responsible should the above delivery times not be met, whether through the fault of Cifer or the delivery service.
Deliveries must be booked by 1pm in order to leave Cifer Johannesburg on that day. Orders booked after 1pm will leave with the next day’s consignments.
Day 1 of the delivery lead-time is the day after the goods have left Cifer Johannesburg.
Delivery lead-times are dependent on consignment weight, service selected and destination.
As power banks contain lithium batteries they cannot be overnight ed to areas where the overnight service requires that goods be air freighted.
Branding lead-times exclude delivery lead-times.
Delivery cannot be cancelled once the order/s are on a collection shelf.

Refund Policy

Samples can be ordered from our Johannesburg Head Office.
The cut-off time for overnight sample delivery to branches within South Africa is 11:00am daily.
Samples with an individual product price less than R30 excluding VAT, may not be returned for credit.
Returns on memory sticks, food items and personal care / pamper products will not be accepted.
All samples must be returned in their original condition and packaging to qualify for a refund or credit.
Damage to any part of sample or packaging will result in the sample not being accepted for a refund or credit.
The original invoice needs to accompany the returned samples, before a credit note will be issued and a refund effected.
All refunds will be done via EFT to the relevant Company’s bank account.
All sample orders must be paid for in full prior to collection or dispatch from our Johannesburg branch

Additional Info

Once stock has been collected from / delivered by Cifer, we have no control over it.
As such we do not accept responsibility for any damages or shortages not reported within 48 hours.
Whilst every effort has been made to fulfill all orders correctly, should you choose to brand your order with another company, we encourage you to check all items received BEFORE they are branded. Cifer cannot accept returns on incorrect items which have been branded regardless of whether it’s Cifer fault or not.
Returns on memory sticks, food items and personal care / pamper products will not be accepted.

Seller Info

CUSTOMER PRIVACY NOTICE

Thank you for choosing to be part of our community at Cifer Bio (Pty) Ltd. At Cifer we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully, and transparently.
This disclaimer explains how Cifer obtain, use, and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”)