Shop Description
Founded and Designed by IVA MICHAEL.
Ideas gathered over years of how to combine my love of high fashion, hobbies of art and design, knowledge of the ocean and career of surfing into one.
This line was created for ladies to maximise their confidence when wearing oversize and fitted clothing in a stylish way of all body or shape type.
IVAMICHAEL Brand started as hobby, with Iva designing and making clothing for herself. By the time she had graduated from university, she then decide to create her own clothing for all women of shape, Since then it has grown to gain global recognition for the quality and style of the clothing. and we are still growing.
IVAMICHAEL! is a highly skilled team who are passionate about driving the brand forward. We strive to have a IVAMICHAEL garment as the staple item in every woman’s wardrobe. The special piece that you go back to time and time again for the quality, fit and how it makes you feel.
I hope you love these clothing as much as i do creating them. xoxo…
CLOTHING IDEAL
Our clothing is designed and made in our very own studio Ghana. We hand make our clothing using specialist techniques and quality craftsmanship.
Our core collection of clothing is made with our signature double layered fabric. This gives the clothing a heavier weight; creating a flattering fit with properties similar to shape wear. It also means that the clothing won’t be see-through.
We use cotton and stretch based fabrics and across our range, which means that you can rest assured knowing that the clothing will be comfortable and easy to wear.
Payment Policy
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us
Delivery Policy
How soon will my custom order arrive?
We will always aim to post your item to you within 2-3 working days, however due to the care and attention we put into each handmade garment, shipping times may vary during busier periods.
For custom garments, we recommend placing your order with us a minimum of two weeks before you plan to wear the garment. This is to ensure we have enough time to hand make and deliver your item, wherever you may be in the world.
SIZING INFORMATION
Sizing Chart
View our standard sizing chart.
Select your size based on your measurements.
View
Fit Guide
Find the perfect style of fit - from a relaxed fit to tight fit.
View
Contact our Sizing Expert
Get sizing advice directly from our sizing expert.
POLICIES
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us. Such as your name, shipping address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information.
Refund Policy
EXCHANGE POLICY
IVAMICHAEL believes that customer service should be honest and effortless. No refunds are
accepted, exchanges are absolutely understandable if item arrives damaged or a size
needs to be changed. Your new may not fit perfectly the first time and so we welcome
you to exchange it for another size, style or color run. IVAMICHAEL does not offer refunds
and our policy is an Exchange Only Policy.
To begin the exchange process, please email us at [ [email protected]] and advise
us of the style you have, and what you are intending to exchange for. From there we will
advise you of what your exchange options are and whether your preferred style is available.
Upon returning your order, please ensure you enclose the following items with your
return;
Items must be sent back to us within 14 days of receipt. Please note only non-sale items can be returned or processed for an exchange.
You have 14 days from the date that you tell us you are returning goods for the goods to be shipped back to us.
Items must be returned to us with tags attached & original packaging. There must be no signs of tampering with the labels or tags.
Items must show no signs of wear; please take care to avoid the transfer of make-up when trying on garments.
Items must be unworn, unwashed, undamaged and unmarked in any way. Please be careful when trying on garments to avoid make up or fake tan transferring onto the fabric. To qualify for a return the items must be free from any signs of wear or tear, including marks from make up and cosmetic products such as deodorant or fake tan.
Items must be returned to us in the condition you received them, with all tags attached. As our items are hand made to order, this will be a brand new condition, which is how we expect to receive them back to us.
You must print and complete an exchange form, found at the bottom of this page, and
enclose it with your order.
Your tags have to be intact, receipt
Additional Info
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. (For example, PayPal and Stripe)
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Seller Info
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SIZING INFORMATION
Sizing Chart
View our standard sizing chart.
Select your size based on your measurements.
View
Fit Guide
Find the perfect style of fit - from a relaxed fit to tight fit.
View
Contact our Sizing Expert
Get sizing advice directly from our sizing expert.
[email protected]
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