Shop Description

We are an online store who supplies quality kids and adults riding gear and accessories for riders and horses.

Payment Policy

Orders will only be processed once payment made using Payfast or EFT have cleared.

Delivery Policy

Shipping Policy

Midlands Saddlery makes use of Postnet to Postnet or The Courier Guy for the shipping of orders at the purchasers cost.

It is 7 to 10 working days for your order to be processed and sent to you.

Made to Order Items require 15 to 21 working days for the order to be processed and sent to you.

Orders will only be processed once payment made using Payfast or EFT have cleared.

Refund Policy

Will I be refunded any return shipping fees?

We’ll refund return costs up to our standard delivery option cost if:

– You received the incorrect item
– You received a damaged item
– You received a defective item

For all other returns, delivery is at the client’s cost

Return & Exchange Policy

​When buying items online there will be times when a client requires a different size variation to the item they have received. We welcome exchanges on the condition that the exchange notice is sent to us in a timely manner and that the items are in a re-saleable condition. Return of items to our store fall on the client, shipping fees are non-refundable. Please take care when parceling goods back to us so that the items packaging needs to reach us in a state that allows us to add the item back into stock for resale.

When items are returned for reasons such as incorrect size/fit and are needed to be exchanged please note we need to ensure the item/s are returned in a re-saleable condition. This means you’ve kept all your original packaging and labels intact and that the item is undamaged and unused. On receipt of your goods we are happy for you to inspect them/try on clothing items but if you use the item, remove tags or soil the item this may affect your rights to return goods for a full refund, exchange or credit. We reserve the right to refuse an exchange or refund if the goods are not in saleable condition.

Please note items purchased on sale are not available for exchange, return or refund.