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Payment Processing: All payments are processed securely through third-party payment processors. Your financial information is never stored on our site.
Payment Confirmation: After completing your transaction, you will receive a confirmation email with your order details and receipt.
Processing Time: Orders are typically processed within 1-2 business days.
Shipping Methods: We offer standard and expedited shipping options. Shipping methods and costs are calculated at checkout.
Delivery Time: Delivery times vary based on your location and the shipping method chosen. Estimated delivery time will be provided during checkout.
Shipping Areas: We currently ship to [list of regions/countries]. For international orders, customs fees and import taxes may apply.
Order Tracking: Once your order ships, you will receive a tracking number to monitor its progress.
Eligibility for Exchange: Exchanges are allowed within 7 days from the date of purchase. The item must be unused, in its original condition, and in the original packaging.
Non-Refundable Items: Please note that all sales are final. We do not offer refunds, only exchanges for eligible items.
Exchange Process: To request an exchange, contact us at [email protected] with your order number and details of the item you'd like to exchange. We will provide instructions for returning the item.
Exchange Conditions: Exchanges will be processed for items of equal value or for another item in stock. If the exchange item is of higher value, the customer is responsible for the price difference.
Shipping Costs: Customers are responsible for return shipping costs unless the item is damaged or incorrect.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately, and we will arrange for an exchange or replacement at no additional cost.
By completing a purchase, you agree to the terms of this exchange policy.