Shop Description

Welcome to ShopdownTech, your number one source for all things related to making your Work from Home experience that much better.

Our lives have been impacted since Covid-19 and desperate for stability, our society keeps on talking about "the new normal" - how our personal and professional lives will be permanently impacted by the Corona Virus pandemic. Working remotely and from home is becoming a critical enabler of business and economic continuity, and may continue, especially now that it has been proven to be possible.

Working from home comes with it own set of challenges, and one of the ways to assist coping during these times it to ensure that you have the right tools, equipment and accessories to help create the differentiation between the "Home" and the "Office".

All our products are independently selected and recommended by our team. We continually search for new products that will make you more comfortable, productive and healthy while working from home.

We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us.

Sincerely,

The ShopdownTech team

Delivery Policy

Shipping policy - FAQ
What will delivery cost me?

ShopdownTech offers delivery at a fixed cost of R250. Some products qualify for Free Delivery within the Gauteng province.
What are my delivery Options?

All delivery is done via Courier - We deliver directly to your home or office, anywhere in South Africa. All delivery and tracking details are supplied to you at checkout.
When will I get my order?

Our picking, packing and delivery is linked to what you order, where you want it delivered and how you choose to pay. So delivery times can vary. Estimates are provided below to help you shop, but always check your order’s Estimated Delivery or Estimated Collection Date during checkout for the most accurate delivery information.

Standard Delivery
Delivery Destination Delivery Time
Cape Town, Johannesburg, Pretoria 3-7 working days
Regional Area 3-8 working days
Remote Area 3-10 working days


How do I track my order online:

Once we’ve received your order from our suppliers, we’ll send you an e-mail with tracking details. If in doubt, contact us. [email protected]

Please note:

The countdown in terms of the shipping period begins once your payment has been authorised. For credit cards this means that once the bank gives us an authorisation code. For cash deposits and Internet transfers this means once the funds reflect in our bank account.
Business days are defined as Mondays to Fridays, excluding public holidays.

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Seller Info

Wholesale Now Available

Email all wholesale enquiries to :

[email protected]



Some other ways to get in touch with us:
Email - [email protected] / [email protected]
Phone - +27 82 451 4682