Payment Policy

We accept secure payments via credit/debit cards, PayFast, SnapScan, and EFT (Electronic Funds Transfer). Orders are processed once payment is confirmed. All prices are listed. For EFT payments, please email proof of payment to avoid processing delays. Once a product key has been delivered and activated, no refunds or reversals will be issued.

Delivery Policy

All software licenses are delivered digitally via email within 1–12 hours of confirmed payment. In most cases, delivery is instant. Please ensure your email address is correct at checkout. If you do not receive your license key within 12 hours, check your spam folder or contact our support team. No physical shipping is required. For EFT payments, delivery may be delayed until proof of payment is received and verified.

Refund Policy

Due to the nature of digital products, refunds are only issued under the following conditions:
• The license key has not been delivered.
• The product key is defective or invalid, and our support team is unable to resolve the issue.
• The request is made within 7 days of purchase.

Once a license key has been delivered and activated, it is considered used and non-refundable. All refund requests must be submitted in writing to our support email with proof of issue. We reserve the right to verify the key’s status before approving a refund.

Additional Info

• All software sold is genuine and legally sourced.
• Licenses are single-use and bind to the customer’s Microsoft or relevant vendor account.
• Ensure your device meets minimum system requirements before purchase.
• We provide free activation support in case of any issues.
• Business and bulk orders are welcome — contact us for discounts.
• By purchasing, you agree to our Terms of Service and Privacy Policy.