Shop Description

We aim to give buyers the cheapest prices in the market whilst ensuring the quality of all offerings. With a focus on customer service, we exist to attract and maintain customers by ensuring our services will exceed their expectations.

Payment Policy

Payment Policy

Accepted Methods of Payment

Electronic Bank Transfers
Credit Card Payment
Cash

Delivery Policy

Delivery Policy

Turnaround
All orders are processed within 48 hours Monday - Friday 8am - 5pm.

Delivery Methods
Door to door courier delivery 2 – 5 days or overnight courier delivery.

Order Tracking
As soon as we dispatch your parcel we will provide you with tracking number, link to track your parcel as well as the relevant details of the courier company.

Refund Policy

Exchanges and Refunds

Unwanted products must be returned unused and in good condition. You must take care to ensure that the product is properly packaged so that it will not be damaged while in transit. If the product is found to be used beyond what it takes for you to reasonably inspect it or damaged, then we may reject a refund. So, if you wish to return any non-defective product delivered to you for a refund as aforesaid, please do not remove the product from its original packaging and/or use or wear the Product.

Please note that if you change your mind about a product that you have received (Change Of Heart), the following will apply:

Full Refund, less Initial Courier costs

Defective, faulty or non-conforming products:

We encourage you to inspect each product carefully upon receipt. If a product has a defect or fault existing at the time of delivery or otherwise does not conform to your order, you have a statutory right to return the product. We strongly encourage you to get in touch with us as soon as you become aware of any problems.

Additional Info

Section 16 of the CPA provides that any goods purchased as a result of can be returned within 7 days of receiving the goods. If found to be defective, faulty or damaged within 7 days of receiving the item, then the cost and risk of return is borne by Wisedeals. We do offer a 30 day period but the buyer will be responsible to return the item on his own costs after the 7 day cooling period.

If you return a defective, faulty or non-conforming product to us, the product will be inspected and tested. If a defect or fault is found or the product does not match your order, we will be happy to exchange the product, in accordance with the applicable law. Products that have been misused or changed may not be eligible for returns. Refunds will be processed within 48 hours of our receipt of the product.

Seller Info

The founders of Wisedeals have over 15 years of experience in the online retail world in South Africa. You can expect only the best shopping experience from us.

Our mission is simple and straight forward: To become the market leader in providing on-line shopping, on-line support and customer convenience. To accomplish this, Wisedeals will provide uncompromising importance on customer service and support.

Our intention is to offer all products, at competitive prices, which in some instances may be significantly less than the prices of our competitors, while supplying superior quality and service. We believe, with impeccable customer service and support, our reputation and customer loyalty will ultimately expand!

Wisedeals is your go-to retail store. We connect the latest technology direct to the shopping community. If it is out there, we will bring it to you!